A framework for success
2010/2011 saw the completion of a significant project, Business Continuity Management (BCM) Refresh, to align BCM processes, practices and documentation across the organisation.
The resulting BCM framework covers incidents of various types and severity and is integrated into Essential Energy’s risk management structure.
This framework includes our corporate Crisis Management and Recovery Plan that is invoked in high consequence events that could be operational, financial or reputational in nature. The plan provides guidance to senior management on actions and responsibilities in crisis scenarios to limit the impact on normal business operations.
Other plans and teams exist as part of the BCM framework to manage incidents of lower severity, and all contain an escalation process to ensure appropriate visibility and resourcing.
Ongoing review and monitoring of preparedness is an important aspect of BCM in Essential Energy and this includes regular completion of incident scenario exercises.